Focus Hive Inc. Privacy Policy
Effective Date: October 28, 2026
This Privacy Policy explains how Focus Hive Inc. ("Focus Hive," "we," "us," or "our") collects, uses, and protects personal information when you visit focushive.com, contact us, or communicate with us by email, phone, or text message (SMS).
1. Information We Collect
- Contact details you submit through our forms or correspondence: name, email address, mobile phone number, company, and the content of your message.
- SMS information: your mobile number, whether and when you gave or withdrew consent to receive text messages, the content of messages exchanged with us, and delivery metadata.
- Technical information collected automatically, such as browser type, device, pages visited, and approximate location derived from IP address.
2. How We Use Information
- To respond to your inquiries and provide our services and support.
- To send text messages you have agreed to receive, as described in our SMS Terms.
- To operate, secure, and improve our website and services.
- To comply with legal obligations and carrier requirements, including keeping records of SMS consent and opt-outs.
3. Mobile Information and SMS Consent
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We do not sell, rent, or share your mobile phone number or your SMS opt-in consent with third parties or affiliates for their marketing or promotional purposes. We share mobile information only with the service providers (such as our messaging and telecommunications providers) that deliver messages on our behalf, and only to the extent needed to deliver those messages, or where required by law.
Providing your mobile number and agreeing to receive text messages is optional and is not a condition of purchasing or using any Focus Hive service. You may withdraw consent at any time by replying STOP to any message from us.
4. How We Share Information
We do not sell personal information. We may share information with service providers who process it on our behalf under confidentiality obligations; with professional advisers; to comply with law or legal process; to protect rights, safety, and security; and in connection with a merger, acquisition, or sale of assets. The limits on mobile information in Section 3 apply in every case.
5. Cookies and Analytics
Our website may use cookies and similar technologies for basic functionality and analytics. You can control cookies through your browser settings.
6. Data Retention and Security
We keep personal information only as long as needed for the purposes above and to meet legal and recordkeeping obligations (including SMS consent records). We use reasonable administrative, technical, and physical safeguards, but no method of transmission or storage is completely secure.
7. Your Choices and Rights
You may ask us to access, correct, or delete your personal information, and you may unsubscribe from email or text messages at any time. Text message opt-out: reply STOP. Help: reply HELP. To make a request, contact us using the details below.
8. Children
Our services are not directed to children under 13, and we do not knowingly collect their personal information.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The Effective Date above shows when it was last revised.
10. Contact Us
- Focus Hive Inc.
- 1041 N Dupont Hwy #1178, Dover, DE 19901
- Email: [email protected]
- Phone: 929-374-4853
See also our SMS Privacy Policy, SMS Terms & Conditions, and Terms of Use.